Way back in 2015, non-profit agency CompTIA (The Computing Technology Industry Association) published a report outlining statistics which showed that by 2019, the managed-services market is expected to see rapid growth, by as much as $193 billion. What is it about this particular business model that is so successful? It appears that a very large percentage of small and medium sized businesses alike, are very much in favour of opting for IT Managed Services and there are a lot of good reasons why you should too.
Why the Increase in Demand for Managed IT Services?
We have already outlined that business owners both small and medium are drawn to incorporating managed services into their business model, the question is: why? What is it that business owners are expecting to achieve from the use of such services? Research shows hat business owners are looking for a wide range of benefits when they choose a managed services model in their company, and what they are expecting is as follows:
- To overall improve the efficiency and dependability of their IT operations.
- For enhanced security and compliance protocols.
- A much more proactive approach to maintenance
- Free up IT staff to save money to work on more strategic projects
- Have much more ease of access to new technologies
- Much more manageable costs and pricing
- Great return on investment
Now, let’s take a closer look at some of the bullet pointed reasons why managed services are becoming the more obvious choice for businesses in 2019:
For Enhanced Security & Compliance Protocols
There are plenty of variations of technology available to you that store and transmit data, including but not limited to:
- Operating Systems (OS)
Because data is stored and transmitted on all of these devices, it means that security should be critical, and a top priority. A lot of business owners live in fear that they will be the next company to fall victim to a security breach. As a managed IT service provider it is your job to make them aware of all the risks, sharing examples to them which have been covered in the media and explaining how their data and compliance practices are compromised if and when such an event arises in your business.
It is also vital that you address the business owners concerns about compliance, especially in data-sensitive industries such as health, where compliance is a major concerning factor. For these industries, it is important they work with a provider that is HIPAA compliant and can implement additional managed security policies, protocol and procedures.
A Much More Proactive Approach to Maintenance
This is a major benefit to managed IT services, business owners have little to no time to spend thinking about their internal infrastructure, worrying about things such as the reliability or speed of network connections amongst other concerns. By working with a Managed service provider, they are afforded the luxury of 24/7 coverage.
Much More Manageable Costs and Pricing
Investing your companies time and resources into specialist hardware and software that will suit your needs will be considerably high. Add that to the cost of hiring a team to set it all up and hiring an IT team to manage the network and make appropriate changes can drastically push up the investment needs.
A managed service offers the highest quality enterprise and carrier grade solutions to their customers, as well as a fixed monthly payment plan meaning you know exactly what you’re going to get and how much it’s going to cost you over the contract, so you don’t need to worry about any unexpected upgrade charges or changes in the charges.
Good Old Fashioned Expertise
Behind every great service provided in the world, is a wealth of experience and knowledge of said service. This also applies within the Managed IT Services industry. By opting to use a Managed IT Service in your business model, you are choosing to outsource to staff which are highly skilled in their profession. In some cases, you may only need this skill the once, thus saving your company the costs of training an employee a skill they will only use once.
Free up IT staff to Save Money to Work on More Strategic Projects
When choosing to use a managed service provider, a major advantage they often don’t think of is that any internal IT staff are free to focus their time and energy on projects and tasks they are better suited to handle.
This creates a spur of productivity and allows more strategic planning to get the time and attention it deserves to be successful. This maximises the business’s IT budget and businesses are able to get the most out of their investment.
After all, it doesn’t make a whole load of sense to have your internal IT team handling things that they have little expertise or experience with, it also saves time training staff to manage things they are not familiar with. Managed services enable in-house staff to spend their working hours on what they are best at, managed services just fill in the gaps and take the pressure off the whole team, providing specialised services where they are needed most.
Orion Global IT Company are well aware of the benefits and advantages of the services they offer, but it is their job to help their clients see them as well. By better understanding what it is they are looking for and how their businesses can be best supported they are able to tailor their offerings and approach to better meet those needs.